Customer Satisfaction

Your feedback matters!

Every member of our team works to close loans quickly and seamlessly, and to provide our customers with an excellent customer service experience. We email every customer a short survey, asking for feedback and to tell us how we did. While our satisfaction ratings are consistently in the upper 90’s, we know there is always room for improvement. To show our appreciation for the candid feedback, each month Mann Mortgage randomly selects one survey participant to receive a $100 Amazon gift card.

Last month's winner

Congratulations to Mitchell Elder, April's winner of a $100 Amazon gift card! The winner worked with our Bellevue, WA branch, Homeseend Loans. Here's what they had to say about their experience with Mann Mortgage:

“Steven REALLY knows what he is doing. He always has time to answer questions about your loan, and his team is great at getting you through the process quickly. Thanks again Steven!”

Thank you for taking the time to complete the survey, and congratulations to our recent winners! We wish you all the best in your new homes!

Previous Winners

MonthDrawing WinnerBranch Office
March 2021Ahmad N.Bellevue, WA
February 2021Sarah L.Salem, OR
January 2021Cipriano L.Albany, OR
December 2020Kate C.Missoula, MT
November 2020Addame B.Kalispell, MT
October 2020Lorinda B.Kalispell, MT
September 2020Dawn S.Reno, NV
August 2020Valice S.Helena, MT
July 2020Frank V.Safford, AZ
June 2020Dominique R.Missoula, MT
May 2020Kylie S.Idaho Falls, ID
April 2020Robin M.Spokane, WA
March 2020Marvin W.Las Vegas, NV
February 2020Michael H.Kalispell, MT
January 2020Gregorio L.Bellevue, WA
December 2019James H.Eugene, OR
November 2019Chad H.Stevensville, MT
October 2019Cynthia M.Eugene, OR
September 2019Ty F. and Haley T.The Dalles, OR
August 2019Kiko S.Las Vegas, NV
July 2019Patrick S.Helena, MT
June 2019Jason M.Prineville, OR
May 2019Jacqueline T.Spokane, WA
April 2019Glenn and Terri Y.Olympia, WA
March 2019Igor F.Henderson, NV
February 2019Dakota W.Baker City, OR
January 2019Josh T.Kalispell, MT
December 2018Colin O.Bellevue, WA
November 2018Alexandria M.Helena, MT
October 2018Jeremiah S.Eugene, OR
September 2018Jennifer V.Lewiston, ID
August 2018Missoula, MTCarrie C.
July 2018Brian T.Hood River, OR
June 2018Brian I.Longview, WA
May 2018James S.Denver, CO
April 2018Jennifer S.Boise, ID
March 2018Joshua H.Baker City, OR
February 2018Robert P.Helena, MT
January 2018Robert L.Whitefish, MT
December 2017Tyshia J.Las Vegas, NV
November 2017Daniel T.Prineville, OR
October 2017Sarah G.Salem, OR
September 2017Mario L.Ogden, UT
August 2017Jeff K.Spokane, WA
July 2017Tiffini G.Billings, MT
June 2017Mario C.Spokane, WA
May 2017Oswaldo F.Idaho Falls, ID
April 2017Mandi H.San Diego, CA
March 2017Ryan L.Portland, OR
February 2017Rudy M.Las Vegas, NV
January 2017Paul B.Henderson, NV
December 2016Jennifer I.Great Falls, MT
November 2016Erin M.Missoula, MT
October 2016Tina B.Kalispell, MT
September 2016Reginald C.Las Vegas, NV
August 2016Jesse F.Spokane, WA
July 2016Christopher B.Spokane, WA
June 2016Alisha J.Spokane, WA
May 2016Benjamin W.Reno, NV
April 2016Rex D.Great Falls, MT
March 2016Jake L.Whitefish, MT
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